Marston Events Limited (MEL) is committed to protecting your privacy and recognises its responsibility to keep confidential any information about you give us in connection with your order or booking.
MEL is registered with the ICO under the Data Protection Act but even so the data acquired is only used for the management and control of your order or booking or the delivery of the service or items ordered. We do not sell or share any of your data to third parties who have no connection whatever to your graduation or institution.
Nor do we retain any card details in our system, these are held within PCI DSS secure systems by an approved card processing organisation, currently Worldpay.
Some of your data may be seen by a third party where they are directly contracted to MEL to provide a service contributing to the completion of your order, e.g. your address to Royal Mail or our approved courier. No part of your data is provided to any other parties for any purpose, commercial or otherwise, nor is your data sold or made any other use of by MEL or its contracted service providers. Typically after 6 months from the date of completion of your order, your data is archived and then once statutory requirements are fulfilled the data from your order or booking is deleted from our systems. The legal requirement from HMRC requires us to retain commercial documentation for up to 7 years from the date of the transaction: MEL strives to ensure that meeting this requirement is fulfilled by offline storage of data, rather than more vulnerable online storage.
You are legally able to require us to delete your data, subject to our own legal obligations to HMRC, and we will be happy to do this for you. Please email firstname.lastname@example.org.
If relevant, and only in order to serve you at your event, your data may be shared with your University, College or Institution (which typically already holds many of your details anyway).
MEL reviews its registration status regularly to ensure full compliance with the relevant legislation.
Cookies are used for two purposes on our website. One is a randomly generated number which is used to maintain the continuity of your order process. Once you close your browser this number is deleted and no longer useful. The other form of cookie is to enable us to track your use of our website so that we can improve the website and its ease of use. This kind of cookie does not provide us with any personal data about you, but does enable us to know your region, type of browser etc and information specific to your use of our website only.